We've had the pleasure of dealing with Brett Baker (a little bit) and our real estate agent Aurora Shiveley (primary contact) at The Baker Team. So my review is directed more towards Aurora. From first meeting her, the home viewing, the negotiations, the inspection, and now moving into the closing stage...she has gone above and beyond in helping us with this process. I'd ask her questions, and she would have an immediate, accurate response. During this home buying time, we had a previously scheduled vacation. She reassured me that she would keep me informed of the process, and she did. A lot of things nowadays can be done over the internet, Aurora explained this to me before we left. She kept in contact with me via emails, text messages and an occasional phone call. I could even sign documents via the internet using a special program they use. Our vacation was lovely, and we still progressed while I was gone. No stress whatsoever for me, and that was amazing! We're closing next week and are thrilled beyond belief. I would highly recommend Aurora Shiveley of The Baker Team....she knows her stuff! A little shout out to Brett Baker ~ he came to the rescue one morning when Aurora couldn't get the printer to work while printing off our paperwork. He traveled from Kennewick to Richland as quickly as he could, and literally raced up the stairs to get things figured out. Now that's service! If you want a great real estate company to handle a home sale or if you are wanting to purchase a new home, please consider The Baker Team, they are wonderful.

Brett sold my house in two days for a bit more than asking price. Full stop. The entire process was extremely easy on my end. What impressed me the most was the photography, videography and planning that went into the marketing of my home, all of which proved to be extremely effective. Brett is a very high energy person, and this translates into high powered representation during the marketing and sale of a home. I do not typically provide recommendations, but I would not hesitate to recommend Brett or the Baker Team to friends or family.

My husband and I have purchased 2 homes from Brett. The first thing he did was to sit down with me and my husband to pinpoint exactly what we were looking for in a primary residence. We discussed the must haves including neighborhoods, our target budget and deal breakers. He previewed homes using our specifics.. In the showings Brett hit the nail on the head so to speak, with the properties we saw and was able to answer all our questions and concerns. He was extremely savvy when it came to knowing the area. We loved that he recommended local activities that we might enjoy, as well as restaurants, local businesses and so much more. We are thrilled with our new home. We recently purchased an a 2nd home/ investment property from him. Brett is personable, caring well prepared and honest. He made buying real estate a extremely positive experience. We highly recommend him when purchasing a home or investment property.

Finding a home to buy is stressful, selling a home at the same time is even more stressful. But working with Brett Baker and his partner Auroura made it easy!! They answered any and all questions we had in a very timely manner, always got us into houses to look at fast and were great negotiators when it came to putting a bid on a house and getting things done fast! It was such a pleasure working with them and I highly recommend working with their team. We love the house we bought, and later on in life when we are ready for another upgrade we will definitely be using them again!

We worked with Brett and Aurora from the Baker Team. They were both very knowledgeable and enthusiastic about real estate buying and selling. Aurora was great about the negotiating and then coordinating all of the paperwork, inspection, etc. If you're looking for a high caliber agent that is always one step ahead, you should definitely consider the Baker Team.

The Baker Team is awesome. Aurora Shively was prompt, thorough, and a true problem-solver. I would not be moving into my dream home without her help. Brett created and implemented a great plan to sell my home...and I had a great offer ONE DAY after my home was listed. I will gladly recommend them to any friend selling or buying a home.

My wife and I are so grateful for the Baker team. Aurora was a huge help and calmed our nerves. She answered every question quickly through text, phone calls, emails, and in person. She took the time for us every time we needed her. Brett and Aurora were there when we closed and walked through the house together. I recommend them to anyone! Thank you Baker Team!! Jesse and Myriam Campos

Brett and his assistant Aurora were AMAZING!!!! They definitely go over and above just “selling” you a house! I would highly recommend that you try them, I know that you won’t be disappointed!

We have purchased a couple homes. Brett has been the best real estate agent we have ever meet! His knowledge was amazing. He gave us so much honest advice. We really trusted his opinion. He was always available to talk any time we needed to talk to him. He worked literally day and night to ensure we where happy. He didn't stop working with us till he beat our expectations! He never settled for the minimum, he always went above and beyond to ensure we got, not only what we wanted but even better. I would recommend Brett to anyone wanting to buy or sell there home! I just wish he could follow us to Colorado!

We lived in our house since we built it back in the 90s. After our divorce, it was a very scary and emotional time for me. Brett was there for me through what was the most enormously emotional experience one could ever imagine. He called his photographer, stager, and showed me how he intended to get the most money he could for me. It’s hard to wrap your head around everything that he does, because it’s so much more than anything I’ve seen an agent do. Clearly it worked. Within 2 weeks a buyer brought a full price offer. Brett negotiated hard and kept his promise to get me the most money he could. Thank you Brett and your whole team. Who knows where I would be without you.

Brett and the baker team did a phenomenal job finding the perfect home for my family and our needs and wants. They are the number one team I am going to recommend to everyone!

It was a very pleasurable experience. They made the whole process very easy. Before I got the keys to my house apparently it was left somewhat of a mess and Aurora and Brett personally cleaned up for me and then had a cleaning service come in and clean up the rest. They truly care and it has been a pleasure.

I did not work directly with Brett but with one on his coworkers Aurora. Aurora was very honestly, willing to give her time and respectful of our wants and needs. She did not seem frustrated or annoyed no matter how many houses we did not like. She always found more to show and was available any time we were.

Brett and his Baker Team were so wonderful to work with! He and his team was really on top of things! Helped us find a house easily and quickly, which in this current market was a dream!

We had a smooth and speedy experience with Brett. This was our first time buying a home and he made the process go as smooth and easy as you can get. We were also able to learn along the way and had a fun experience so If you want no hassels, speedy process, sharp expertise, go with Brett and the Baker Team!

Brett was awesome to work with! He was extremely professional and knew what houses would and would not work for our family. He was quick to respond to texts, emails and phone calls and he always followed through in a timely manner. I would definitely recommend him to friends and family. Thank you for everything and for finding us the perfect family home!

Brett is a high energy, go-getter. He definitely looks out for his clients' best interests. His knowledge of the realtor business is second to none. If you choose Brett, expect a home selection process that will be enlightening as well as ease any potential angst. I recommend Brett for your next home buying experience.

We had recently moved from the Mid South and were not at all familiar with the area. Brett was extremely helpful in identifying the best area that would meet our needs. The real estate market is significantly different from what we were used to so his insight was very beneficial. The process was very smooth.

Brett and his team were incredible. Helped my wife and I relocate out here from back east. He went as far as having the homes that we really liked video toured so we could see how much we liked them prior to arriving in town. That saved us so much time!! Thanks Brett! Job well done

Brett was excellent in all aspects of the buying and selling process. We were able to sell our home and purchase another, closing on the same day! I would recommend him to anyone.

Brett was great, he did everything I could have asked for and more. Brett was always willing to answer my questions, no matter how foolish, he gave great advice and was always there for me.

Brett and his team helped us find our new place. I have never owned a home before but my wife has. Brett made this transaction better than we thought possible. From day 1 all of our questions and concerns were addressed. he went above and beyond to make sure our experience was beyond expectations. I would highly recommend him nd his team to anyone looking to buy a home.

Brett was super knowledgeable about the area and went above and beyond to find the perfect home for me. He called me on a Saturday afternoon to let me know my offer had been accepted. I would definitely recommend Brett to anyone looking to buy in the area.

Brett helped my wife and I buy our new home. We had no idea where to start and he put our minds at ease. very fun process. I would recommend him to anyone looking to buyt a home. he helped us determine what we could afford, set us up with a lender, and guided us through. very good.

Brett was very organized. Very helpful and knowledgeable about the West Richland area. I would certainly call upon him again for my realestate needs.

Brett and Caitlin helped me buy a house at probably one of the hardest points in my life. Just divorced, kids moved out, downsized... they put me in touch with their lender and got me approved.... we searched and searched for a new home. Patience, that's a strong trait for them. They walked me through the whole process. I couldn't be happier

brett was great. i tried to sell my own home, it didn't work out so well. got tired of doing ti my self so I called him after I saw one of his open houses in the area. he got a lot of people to see my house quickly. i had an offer in a day for more than i thought would happen. very honest very nice guy. i would recommend.

Brett was referred to us by our sister-in-law. We bought the home sight unseen. Brett was so incredibly helpful throughout the entire process. It was a tough time to be buying since there were so many buyers out there looking at the same homes we were. We found this home and knew it was a great fit. Brett drove over at 8am to VIDEO the entire property and sent us the video so we could see the house. We wrote the offer and he coached us through he multiple offer situation that we ended up in. He pulled the numbers on the house to make sure that we didn't overspend the value of the home. We got the house, made it through the inspection with minor repairs needed. He had one of his contractors come out and give us an estimate for the repair cost, and had it setup to be done right after the house closed. Everything closed on time, and we moved from idaho over to the new house a week after closing. Brett is far from your run of the mill agent. He truly cares about his clients and goes well above and beyond what you would expect.

I had listed my home for sale by owner after a really bad experience with another agent. Brett reached out to me a few times but to be honest, I didn't want to work with an agent. After ovre a year with my home on the market, i finally called him. He assured me that he wasn't like other agents - to which he was 100% correct. He had his photographer come out and take pictures of the house and then did whatever it was that he did for marketing. To be honest. I don't know what it was he did, but we had 3 offers by the end of the first day. So how do I feel about brett? I walked away with almost $22k more than i would've if I sold on my own. He had the home sold in a day in Horn Rapids. He had more showings in a day than I had in over a year of doing it myself. So yes, brett earned the 5 stars.

Brett was very knowledgeable, quick to respond to our questions, had our best interest, and went out his way to help us close the deal for the house. Also he's not your old school real estate agent - he's very tech savvy, and stays on top of all sorts of social media, to help his clients to sell and buy houses. Highly recommended!

Brett was great to work with and would definitely refer him to anybody looking for a real estate agent. His integrity and commitment to our needs were top notch.

We love working with Brett. I almost hate writing a good review because we would love to keep his valuable expertise to ourselves. Brett is great. We look forward to doing future business with him

I was an incoming graduate student at WSU. I was looking to buy a home, knew nothing of real estate or how to go about it. I met Brett in line at the grocery store. He made the process seem easy. He was very responsive and helpful and answered questions completely. I'm pretty sure I called him at some of the worst hours (sorry brett,) somehow he always answered, or returned my calls promptly. I would recommend Brett to anyone looking to buy or sell a home and I am very thankful that I was able to get the property that suited my needs perfectly.

Brett was very knowledgeable, quick to respond to our questions, had our best interest, and went out his way to help us close the deal for the property. Also he's not your old school real estate agent..he's very tech savvy, and stays on top of all sorts of social media, to help his clients to sell and buy houses. Highly recommended!

Brett truly made our family’s dream of home ownership a reality. Brett and his team walked my wife and I through the entire home buying process. From the initial consultation, through the bidding process, Escrow, and even assisting with contractors. Brett made sure we were comfortable every step of the way. It’s nice to feel like you have someone on your side while making such an important decision, and that’s exactly what we felt like with Brett! The Johnson Family cannot thank you enough.

My husband and I met Brett at one of his insanely massive open houses. We waded our way through the people that were walking through the home and Brett introduced himself. My husband and I talked that evening and decided to relist with Brett to see if he could get our home sold. Brett is the example in which other agents should act toward their clients. He doesn’t sugar coat anything. It is very straight and to the point, which we needed after being on the market for a half-year. He goes above and beyond what we had ever seen a realtor do. A drone that came and took a video of our home, the video tour for the website, a stager that helped us open up the flow of the house, a professional photographer to take the photos, and then the neighborhood marketing. He threw us a huge open house like the neighbor down the street had and then showed us the results afterward. We had over 110 people that visited the home that day. 3 offers were written the following day. Bret walked us through the negotiations and ensured that we got the most we could. We ended up selling for $3800 over what we had originally listed with the other agent for. My husband and I cannot say enough about Brett and his team. They really are the best at what they do.

Brett was amazing during our home buying process. Within 6 weeks of meeting him we were able to find our dream home and close escrow. He found our family the perfect house! I would highly recommend Brett for your next real estate transaction. It was such a flawless process. Thanks again Brett!!!

I have used brett on 4 transactions now (2 buying, and 2 selling) I will honestly never use another realtor. on multiple occasions we have had issues with appraisals, inspections, and other things and he has gone to bat for me and worked them out every time. hes not the type of realtor to give you unreal expectations on what your house is worth, but he will get you top dollar. just a great realtor with a great team.

Brett did a great Job selling my house, and with the purchasing of my new home (which I am loving!) He was VERY proactive in becoming my agent, he always made sure I had the best and most recent pictures of my house while on the market. He is extremely knowledgable about todays housing market. He was always available for questions and always kept me updated, giving me helpful and beneficial feedback from showings etc... He sold my house relatively quickly in my opinion and got me the best offer and top dollar! Although the purchase of my new house had some bumps along the road through no fault of Brett's, he was always pushing people to get things done. I would definatley recommend Brett to anyone wanting to sell thier home quickly and for top dollar.

Brett is an excellent realtor. He helped find the perfect home for my parents, who were moving a significant distance and had very specific parameters on the home and location they wanted. Brett was patient, thorough and knowledgeable. When it came time to get all the paperwork done, he was super helpful and responsive. I will definitely use him again, and would recommend him to my friends and family.

Brett represented us for the purchase of our home in Richland. Throughout the process, Brett was extremely helpful and supportive. My partner and I had many questions, and Brett always came through with a fast and informative response. In particular, Brett found us an excellent Mortgage adviser (Mike Denslow, Homestreet Bank, Kennewick). After purchase, Brett has continued to be helpful offering recommendations and contacts to help us settle into our home. I would recommend Brett.

This guy was awesome. I have worked with a few realtors now and Brett was by far the best. I came to him with a question about buying a piece of property with some strings attached and he not only told me I could do what I wanted, but also that I could make it work for me even better than I planned. He knew his stuff and then some. He even helped me move some of my belongings between houses. I recommend him to anyone I meet that is looking to buy or sell and I will use him again when I am ready to step into something when my family starts to grow.

Thank you brett for all of your hard work! My husband and I are not easy people to work with and you went above and beyond to make sure we understood everything about the home buying process. Couldn't have been happier to work with you! Thanks again!